Move fast when you break things
incident.io's marketing headline "Move fast when you break things" should sound vaguely familiar. It works well for these reasons:
Cleverly riffs on Facebook's famous "Move fast and break things" motto but with an important twist
Acknowledges that incidents and outages are inevitable in fast-moving companies
Suggests that speed in incident response is just as important as speed in development
Implies that incident.io helps maintain momentum even when problems occur
Appeals to growth-oriented companies that prioritize speed without ignoring reliability
Shows a deep understanding of engineering culture and startup priorities
Positions incident handling as part of innovation rather than separate silo from it
Creates a sense of acceptance about breakages while emphasizing responsive handling to win back the trust of users
Speaks directly to engineering leaders who face the daily speed-vs-stability dilemma